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glossary

Activation Fee

This is a one-time fee payable to Google when you start an AdWords account. If you open an account in UK pounds, the cost is £5.

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Actual Cost per Click

This is the amount you have actually paid for a click. Your actual CPC will be less than or equal to the maximum CPC you specify for a particular keyword.

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Ad Group

In every campaign, there is at least one Ad Group. This is where you have your keywords and adverts. Don't make the mistake of having lots of different keywords in one Ad Group because they have to be relevant to every ad in there.

You could picture Ad Groups like a sealed box with keywords and ads thrown in there. You have to make sure that when you shake it about, each keyword is still relevant to the ad it's fallen next to.

OK that's a bit abstract, but if you need help, give us a call on 0208 819 2632.

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Ad Scheduling

This is a feature which allows advertisers to control what time in the day, and which days in a week their adverts are displayed. It also allows advertisers to bid larger or smaller percentages of their AdWords budget at certain times.

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Advert

See text ad.

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Advert Approval Status - Disapproved

Adverts can be disapproved automatically or manually due to a variety of reasons.

For more information, call us for some free advice on 0208 819 2632.

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AdWords Professionals

An AdWords Professional is someone who has:

  • Taken and passed the Google AdWords exam
  • Managed at least £500 of expenditure on Adwords
  • Run an account for at least 3 months

The next level up for a company is to become an AdWords Qualified Company.

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AdWords Qualified Company

An AdWords Professional Company is an organisation which has:

  • Two or more AdWords Professionals
  • Managed at least £250,000 of expenditure on Adwords

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Campaign

A campaign is the highest level in an account. Every account will have at least one campaign and it is on a campaign level where you can set daily budgets, language and geographical targeting preferences.

Each campaign contains one or more Ad Groups. To learn more about the structure of an AdWords account, why not book a consultation with one of our AdWords Professionals.

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Campaign Negative Keywords

Campaign negative keywords are negative keywords which apply to an entire campaign. They should be used when negative keywords apply to all keywords in a campaign.

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Click

This is when someone clicks on your advert (and is taken to your website).

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Clickthrough Rate (CTR)

This is a statistic used to determine how targeted adverts are to keywords and also determines your Cost per Click (CPC). It is found by dividing the number of impressions your keyword or Ad Group receives by the number of clicks it receives. If you have an unusually low CTR it could be because adverts have a low keyword density and are not relevant to the keyword it appearing for. High CTRs for a keyword or Ad Group will lower you Cost per Click because Google will see your adverts as more relevant.

To learn more about to improve your CTR, why not book a consultation with one of our AdWords Professionals or see our article "How can I improve my CTR?" for some great tips.

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Client Manager

If an AdWords Professional or an AdWords Qualified Company is managing your AdWords account, they are your client manager.

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Content Targeted Network

The content network is a network of websites where your adverts can show. By default, your adverts will show on the content network but often the cost per conversion from the content network can be really high. We usually turn it off asap although it's ok to use it when you want to increase brand awareness. Bear in mind that you'll get a really low CTR with the content network enabled, but the CTR that arises from the content network doesn't affect your quality score, i.e. your CPC.

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Conversion

A conversion is defined as an action that a user performs on your website that is of value to you. This could be when someone makes a purchase, signs up to a newsletter or sends you an enquiry.

Conversion tracking plays an important role in running a successful Google AdWords account. Without it you are really running blind because it's impossible to know which keywords are converting into sales and which aren't.

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Conversion Rate

This is a statistic which is calculated by dividing the number of conversions a keyword, Ad Group or campaign receives by the number of clicks it receives.

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Conversion Tracking

If you track conversions you are using conversion tracking. You can track conversions by installing a code onto the thank you page of your website.

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Cost per click (CPC)

Cost per Click (CPC) is the amount you pay when someone clicks on your advert.

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Cost per Conversion

This is the amount you are paying for each conversion. If a click costs £1 and 1 in 10 clicks ends up in a conversion, your cost per conversion is £10.

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Cost-per-thousand Impressions (CPM)

This is the amount you pay for one thousand impressions of your advert on the content targeted network.

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CTR

See Click Through Rate.

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Daily Budget

This is the amount which you allow Google to spend for clicks in one day.

Sometimes Google will exceed this amount, but when the month is over, Google should have spent only your daily budget (on average) for each day in the month. If Google exceeds your daily budget in a month, they will refund your money automatically. For example, if your daily budget is £1 and there are 30 days in a month, if Google spends £30.50 on your behalf, it will automatically refund you £0.50 at the end of the month.

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Destination URL

This is different from the display URL. The destination URL is not visible to searchers and its purpose is to allow advertisers to send users to specific pages in their websites.

For example if you sell shoes and socks, the advert that comes up when someone searches for socks should go directly to the socks page and have lots of pretty pictures of socks so that people don't have to go searching through a site. Editing destination URLs is a great way to improve conversion rates.

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Display URL

This is URL that people see in AdWords adverts in Google.

You can increase brand awareness for your company by removing the w's and increasing keyword density in the URL. For example, if someone searches for dog treats and an advert for comes up for Pooches Ltd, this company doesn't need to write their exact URL as the display URL, they can write Pooches.com/DogTreats instead of www.pooches.com. This way people will start to remember their company name, the words dog treats will become bold, and people will be sure they've found what they're looking for and they might just click.

For other tips on how to increase your AdWords ROI, why not book a consultation with one of our AdWords Professionals.

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Geo-Targeting

This is a fancy way of saying geographical targeting. You can target your adverts to show within 10 or 100 miles of your office, in certain cities, in certain areas (you can plot a funny shape on a map), in certain countries or globally.

This is a great way to make sure you only pay for relevant clicks. You can edit geo-targeting settings through the “edit campaign settings” button on the campaign summary page.

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Google AdWords

This is Google's advertising program – where they make all their money – and where you can advertise your business in the most targeted, results driven and cost effective way ever!

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Image Ads

Image adverts are paid for by thousand impressions not per click, and they show on websites that you select.

We can help you design great looking image ads. Call us on 0208 819 2632 or contact us to see our previous designs and for a quick quote.

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Impression

If 1,000 people have searched on Google using one of your keywords in the last week, that keyword has had 1,000 impressions this week - simple!

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Keyword

Keywords are phrases that are in AdWords accounts which determine on which searches your adverts show.

We select thousands of highly relevant keywords using a variety of tools so that you can capture all of your target market while not paying for clicks from people that are unlikely to buy from you.

An example of a good keyword for a company that only sells flights to Japan is “flights London Japan”, a bad keyword is “Japan” or “flights”, etc... To find out if you're wasting clicks because of irrelevant keywords, book a consultation with one of our AdWords Professionals.

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Keyword Matching Options

There are 3 keyword matching options. The default is broad match and can be quite dangerous, and there is also phrase match and exact match.

Let's give an example with the keyword "business funding". This keyword in exact match will show ads when someone types in the exact words "business funding", in phrase match, ads will show if words are behind or in front of business funding, i.e. "business funding wales", and broad match means that ads will show if any combination of business funding is used, i.e. "business growth funding", or "funding for business start-ups".

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Landing Page

This is the page that people are taken to when they click on your advert. You can edit this by changing the destination URL.

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Local Business Ad

These are adverts that appear when you search in Google maps.

We can make up to 100 local business ads for a fixed fee of £29. Give us a call on 0208 819 2632 or send us a message to find out more or to get started.

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Maximum Cost-per-Click (Maximum CPC)

This is the maximum you are willing to pay per click. This can be set on an Ad Group level or a keyword level once you have some statistics.

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Minimum Bid

The minimum bid is the lowest you could pay for a click. This depends on the keywords quality score.

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Negative Keywords

Negative keywords are keywords which are not relevant to your products or services. For example if you're selling festival tickets but not for a particular festival - say the Carling Festival, then having "Carling" as a negative keyword would stop your adverts from showing when people type in Carling festival tickets or Carling 2008, etc.

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Position Preference

Using AdWords, you can set preferences for which positions you would like your adverts to show at, for example, from 1 - 3 or 2 - 6, however this should only be done after statistics can be collected because if you're not paying enough for the positions you specify, you're adverts won't show at all.

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Quality Score

This is a score which Google gives to each of your keywords and it is a score of how relevant each keyword is.

Very bad quality scores end up with keywords becoming inactive for search, and going towards the other end of the scale, keywords with a good quality score have discounted Cost per Clicks as Google sees the keywords as being more relevant.

Call us for advice if your keywords are inactive for search – 0208 819 2632.

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Return on Investment (ROI)

This is the most important term to know in business and it's the same with AdWords. In laymans terms, your ROI is found by the formula:

[(Revenue - Cost) / Cost].

The idea is of course to make more than you spend but with AdWords this is easier said than done so our aim is to maximise your return on investment, so that you're spending the minimum amount possible to make each sale. See our results for an idea of how we could help your company achieve it's maximum ROI.

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Search Query

The search query is what users type in when they search in Google. It's basically a keyword but from a searchers point of view.

For example, your keyword might be tropical flowers but they saw your advert by typing tropical flower delivery. Tropical flower delivery would be the search query.

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Standard Edition

This is the full version of AdWords and is highly recommended for anyone wanting to make a good return from AdWords.

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Starter Edition

This is the beginners edition of AdWords where everything is highly simplified.

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Structure

The structure of your AdWords account conveys the number of campaigns, Ad Groups and keywords there are in your account, and how they are each arranged.

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Text Ad

When people say “ad” or “advert” when talking about Google AdWords, they generally mean a text ad. This is what shows up in the Google search results on the right hand side and sometimes above the normal (organic) listings.

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